Due to the impending storm conditions we would like to share some recommendations for your office(s) hardware/data safety.
If you have a server on-site at your office:
1) Please make sure to have your office administrator perform a manual back-up of your Lytec/Lytec MD system.
2) Shut down and unplug all machines and/or power strips from the wall.
3) If you are in a low-lying area move hardware from the floor and place on raised surface.
Alert: This is considered a natural disaster, if data recovery is required; it is not covered by the Complete Care Priority Support contract.
While Hurricane Sandy will not directly affect business operations for Physicians Software Solutions, we will be working to allocate resources to help those practices who are affected by the storm. We are currently reaching out to all of our clients in the areas projected to be affected in an effort to help make sure proper precautions are being taken to ensure business continuity. If you are in those areas and know that you need help performing backups or getting data offsite, please call 877-527-2407 and we will prioritize your call.
We would like to thank you all in advance for your patience as we work to help those affected by the storms. As a reminder PSS places sites that are down as a top priority and as such there may be a longer waiting time for non critical issues. While we don’t anticipate there to be a delay, it will depend on the number of sites affected by this storm and the severity of the issues.
We wish safety to all of the clients and their families who may be affected by this storm.
Physicians Software Solutions Inc.