Support

ARTICLES

The Articles section contains more in-depth articles with information on changes in the industry that effect your business as well as articles with step by step instructions on implementing major patch changes if you like to do things yourself. Drop us an email info@pssemail.com to let us know how you liked the articles, of if you have suggestions about future articles you would like to see.

Newsletters

In an effort to keep you apprised of the happenings in the Medical field and what we’re doing at Physicians Software Solutions to help make your work easier, we offer the following information. Please feel free to share this with your co-workers and colleagues. We are also interested in contributions (credit can be given or withheld at your request), and in suggestions for future newsletters and articles of general interest.

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CONNECT WITH PSS TECHNICAL SUPPORT PERSONNEL

In an effort to constantly improve our customer experience, we are now using multiple tools to offer support. These tools allow us to temporarily view your computer screen to help you diagnose and repair any issues with your computer or software, or we may use them to help with training. Your friendly neighborhood PSS technical support person will be happy to help you select the best option below!

PEACE OF MIND WITH PRE-PAID SUPPORT

Learn about our support policies and rates. Call now to add pre-paid support minutes to your account.

SAXCOMM8 COMMUNICATIONS FIX

SaxComm8 is a support file utilized by the Validator for modem communications. Use this link if you are having difficulty connecting to, or maintaining a connection with, any of your dial up carriers. Click on the link to download.