LYTECMD E-PRESCRIBING AND WEBVIEW DOWN TIME MARCH 1ST - 3RD 2013

Beginning at 4:00 p.m. PST on Friday, March 1 and ending at 11:59 p.m. PST on Sunday, March 3.

 ePrescribing

Providers will not be able to electronically prescribe medications or perform any actions related to electronically prescribing medications, including prescription fill history and prescription eligibility checking. During the migration, providers should anticipate the following:

Outbound electronic prescriptions will not be successful during this outage period. Providers will receive 601 errors if they attempt to send electronic prescriptions during this time.

Action required

Once a pharmacy has attempted to send a refill request electronically and received a failure, the refill request will be faxed via Surescripts Fax Services.

WebView

The WebView application will be unavailable. Customers (providers, patients and consultants) will not be able to access the WebView application while the migration is being performed.

 

 

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